Category: FAQ's
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Does your company install appliances?

Yes, we do

Do you provide service?

Yes, we do

Why Should I buy from you?

Throughout the history of commerce, consumers have always been price sensitive. Its prices that often determine which vendor a customer selects. Its prices that forge loyalty. And it's prices that shape how customers view different brands.

Large retailers like Walmart and Target thrive on low price models. Customers flock to these stores because they know they can purchase products at the lowest prices possible. Small local businesses often crumble because they can't compete.

I've seen one of your products elsewhere, do you price match?

Before delving into the specifics of developing a strategy, let's begin by highlighting the difference between best price guarantees and price matching policies. They are very similar in nature, but have a couple of distinct traits.

With a best price guarantee, a company promises they have the best price on the market. In other words, they are constantly studying the competition and lowering their price so they'll be the low cost leader. However, in the instance that a customer finds a better price within a certain period of time after purchase, the company will honour that price and generally throw in a discount or perk. In other words, the best price guarantee protects the customer after purchase.

What do I do when my dryer drum isn't turning?

Make sure your dryer is not overloaded. A load of heavy, wet clothes, such as towels or blue jeans, may cause the drive belt to slip. Remove some of the clothing and try to start the dryer again.

Check for a broken belt by turning the drum. The drum will turn freely if the belt is broken or loose. When the dryer is turned on, a loud thump will be heard if the belt is broken.

Why won't my gas burners heat fully?

Make sure your burner cap is not loose. If you have sealed burners, make sure the burner cap is seated properly, not tilted, and does not wobble. You need to make sure the cap matches the burner. You may have one or more burners that are of different sizes.

Why is my dishwasher leaking?

Make sure the dishwasher is level. The dishwasher must be supported by the levelling legs and rear wheels and must be flat on the floor. If there is water at the base of the dishwasher, check that the water supply line is properly connected. If the dishwasher is older, check the gaskets around the door. If there are cracks or holes in the gasket, it may need to be replaced.

What do I do if my washer is not spinning?

Check the drain pump if there is no object (coin, pin, buttons) stuck in the pump.

Do you accept lay-bye?


Do you do delivery?

No, but it can be arranged in store

Do you take credit cards?

Yes, we only accept card payment and EFT - NO CASH

Do you buy from the public?

No, we do not

Do you give a guarantee?